Applebee's Services, Inc.
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Overland Park,
KS
Discover Applebee's:
DISCOVER DINEEQUITY:
Your opportunity to support two of America's favorite restaurants has arrived! As the parent company of IHOP and Applebee's Neighborhood Grill & Bar®, DineEquity, Inc. is the world's largest full-service restaurant company. But while big is good, our focus is on being the best!
Our commitment to leadership in our industry and the continued success of our brands means we recruit only the best. If you seek a company committed to employee satisfaction and continuous improvement, DineEquity, Inc. is the choice for you.
Equal Employment Opportunity:
DineEquity is an Equal Opportunity Employer
Key Accountabilities:
JOB SUMMARY:
The Sr. Business Analyst serves as an internal business consultant within the IT organization managing and leading various cross-functional projects. This associate plays the key role of verifying the business processes and requirements for the systems and information management processes supporting assigned functional business units; working with the technical IT teams to translate into workable system designs; and then verifying that the delivered products meet the needs of the business units as defined. The Sr. Business Analyst will be part of the IT Program Management Office and will work with a team of internal consultants, business analysts and members of various functional units at all levels within the organization.
This position is based at Applebee's Support Center in Lenexa, KS.
Approximately 20 to 25% travel between RSC locations will be expected over the course of each year.
1. Internal Consultants to Assigned Functional Business Units:
- Understand the business plans for assigned business units.
- Understand and where required help assigned business units define, document, or re-engineer business processes.
- Consults with assigned functional business units regarding how information systems and management can help them perform their functions more effectively.
- Works within the PMO process to ensure that recommended solutions are not sub-optimal, but fit within the overall information management structure of the enterprise.
- Assists the business units with cost/benefit models to determine whether or not possible projects make sense from a business perspective.
2. Requirements Management
- Develops detailed business requirements for approved information system projects. This could include:
* Use Cases
* Business Process Flows
* Master Data Worksheets.
* Report Specifications and Mock-ups
* User Interface Mock-Up
- Ensure that requirements are accurately reflected in project and testing plans so that product/project quality targets can be achieved.
- Works closely with the technical IT teams to ensure that the requirements as documented are clearly understood and consults with the technical IT teams to validate design assumptions.
- Resolves requirements and design issues as assigned.
- Develop master data tables and configuration workbooks for PeopleSoft integration projects of assigned.
3. Project Planning:
- Provide analysis support to Shared Services IT, BU IT, and Business Entity leadership during the planning phase of the project so that project costs and ROI are clearly understood and that appropriate documentation for inclusion in the Project Portfolio Management process so that appropriate prioritization can be assigned. This includes support for the:
* Creation of Project Budgets
* Working with the business to prepare benefit statements.
- Assist Shared Services, BU IT, and Business Entity Leadership with preparation of project planning documents, schedules and plans, including as assigned procurement plans, project charters, and project scope statements.
- Assist with the preparation of project initiation and kick-off materials so that project goals and objectives are clearly communicated.
- Assist with the preparation of project controlling documents up to and including EVA specifications so that an effective framework is created for project control.
- Ability to use standard systems to organize work. Demonstrate ability to proactively prioritize tasks. Demonstrate ability to accurately document and communicate process and procedures.
4. Test Phase Management and Execution:
- Testing will be primarily focused on integration testing for COTS applications, not test case management for commercial software development.
- Work with key business representatives to ensure that updated business processes are properly tested within test plans, including
* Integration Testing.
* End to end business process testing
- Test Case Development
- Test Case Execution
- May be asked to manage small, temporary test teams including business users, contractors, and other business analysts.
5. Project Execution and Control:
- Maintain Project Plans and help with design.
- Assist with coordination of project tasks and other project management responsibilities as planned.
- Assists with issue resolution as required.
- Completes project tasks as assigned.
- Updates and maintains project control documentation..
6. Participate in virtual teams for specific implementation projects as required to meet overall business and IT objectives.
- Adheres to PMO Processes whenever assigned to program or project work.
- May play technical contributor or leadership roles on virtual teams depending on the assigned projects, project objectives and requirements, and experience level.
- Collaborates with Business Systems, PMO, BU IT, and operational entity resources to ensure the successful completion of Business and IT projects.
Ideal candidate will have:
EDUCATION, TRAINING & CERTIFICATION:
REQUIRED:
- BS
- Must be highly proficient in the following tools:
* Microsoft Project or Project Workbench
* Microsoft Excel
* Microsoft Visio
* Microsoft Access
- Rational Unified Process or other structure requirements management process.
DESIRED:
- Web Page Layout Training or Experience
- Microsoft FrontPage
- CAPM and/or PMP certification is a plus.
EXPERIENCE IN SIMILAR ROLE OR FUNCTION:
REQUIRED:
- 4+ years functional experience as a business analyst supporting systems implementation.
DESIRED:
- Highly proficient in requirements management & use case development.
- Experience with the Rational Unified Process or other structured requirements management methodology.
- Senior Consultant level experience with a Big-5 or national management consulting firm is a strong plus.
INDUSTRY EXPERIENCE:
DESIRED:
- Experience in the restaurant & hospitality would be considered a plus.
Applebee's, with more than 1,900 restaurants across the U.S. and in 16 other countries, is the largest casual-dining restaurant concept in the world. Our high standards have earned us prestigious awards, including Chain of the Year (Restaurant Hospitality magazine); and Heart of the Workplace, Top Performer in Management Retention and Catalyst (People Report). Chain Leader magazine also named us one of the Best Places to Work, and a Parents magazine poll found Applebee's to be the Favorite Family Restaurant. But we're not taking our success for granted,we keep working to improve our concept, our menu, our service and our careers. That's why we're still growing,and why you shouldn't miss an opportunity this good.
Overland Park, Kansas
Overland Park, KS
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